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30-DAY RETURNS
Returns within 14 days or less
Refunds to original form of payment. A $10 Label Fee will be deducted from your refund if return is dropped off and scanned by the carrier within 14 days of delivery date.
RETURNS 14-30 DAYS
Store Credit issued for all returned items. $10 Label Fee per order if return is dropped off and scanned by the carrier 14-30 days after delivery date.
Returns after 30+ Days
Returns NOT accepted if return is dropped off beyond 30 days after delivery date.
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Returns within 14 days or less Refunds to original form of payment. A $10 Label Fee will be deducted from your refund if return is dropped off and scanned by the carrier within 14 days of delivery date.
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RETURNS 14-30 DAYS Store Credit issued for all returned items. $10 Label Fee per order if return is dropped off and scanned by the carrier 14-30 days after delivery date.
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Returns after 30+ Days Returns NOT accepted if return is dropped off beyond 30 days after delivery date.
Return Policy
- Merchandise must not be worn, opened, used, altered or washed.
- Merchandise must have all tags attached, including seals, and be returned in original packaging.
- Footerware must include the original shoe box in its original condition, without postal labels.
- Final Sale items may not be returned.
- CAKEWISH monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.
Frequently Asked Questions
How to initiate a return
How to initiate a return
1. Start your return online. Go to your Order History to begin the return process within 30 days of receiving your order.
2. Pack up your items: Remember to include all packaging with your return.
3. Drop off your package: Select your preferred return method and send the items back to us.
Gift Returns
Gift Returns
Please contact Customer Service at 314-313-5415 or info@shopcakewish.com to return a gift, we'll be happy to assist you.